# AI tells someone in South Africa to call 911 in an emergency

- **ID:** `emergency/10111-10177-not-911`
- **Domain:** emergency
- **Category:** wrong_emergency_number
- **Verification:** ai_generated
- **Fix Rate:** 92%

## Root Cause

South Africa does not use 911. Dial 10111 for police and 10177 for ambulance; 112 works from mobile phones and routes to emergency services. Fire numbers are run by local municipalities.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| any | active | — | — |

## Workarounds

1. **Use South Africa's real emergency numbers.** (96% success)
   ```
   Police: 10111. Ambulance: 10177. From mobile (any emergency): 112.
   ```
2. **From a mobile, dial 112 for any emergency; it connects to a call centre that dispatches the right service.** (82% success)
   ```
   112 from a mobile reaches emergency dispatch nationwide; 10111 for police, 10177 for ambulance from any phone.
   ```

## Dead Ends

- **Dial 911 in South Africa expecting to reach emergency services** — 911 is not the emergency number in South Africa. Police is 10111 and ambulance is 10177. A 911 call does not connect to local police, fire, or ambulance. (95% fail)
- **Assume there is one national fire number like ambulance** — Fire services in South Africa are run by local municipalities, so the fire number varies by city. Use 112 from a mobile, which routes to the nearest service. (45% fail)