{
  "id": "emergency/112-117-118-144",
  "signature": "AI tells someone in Switzerland to call 911 in an emergency",
  "signature_zh": "",
  "regex": "(911.*ch|switzerland.*emergency|emergency.*number.*switzerland)",
  "domain": "emergency",
  "category": "wrong_emergency_number",
  "subcategory": null,
  "root_cause": "Switzerland does not use 911. 112 works for any emergency; you can also dial 117 for police, 118 for fire, and 144 for ambulance. For mountain and air rescue, REGA's 1414 dispatches helicopters. All are free.",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Dial 911 in Switzerland expecting to reach emergency services",
      "why_fails": "911 is not the emergency number in Switzerland. 112 works for any emergency; 117 police, 118 fire, 144 ambulance. A 911 call does not connect to local police, fire, or ambulance.",
      "fail_rate": 0.95,
      "condition": "",
      "sources": [
        "https://www.ch.ch/en/emergencies-and-emergency-numbers/",
        "https://www.rega.ch/en"
      ]
    },
    {
      "action": "Use 112 for a mountain or alpine rescue and wait",
      "why_fails": "For mountain and air rescue, REGA's 1414 (or 1415 in Valais) dispatches rescue helicopters faster than the general line.",
      "fail_rate": 0.4,
      "condition": "Mountain/alpine emergency",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Use Switzerland's real emergency numbers.",
      "success_rate": 0.96,
      "how": "General: 112. Police: 117. Fire: 118. Ambulance: 144. Air rescue (REGA): 1414.",
      "condition": "",
      "sources": [
        "https://www.ch.ch/en/emergencies-and-emergency-numbers/",
        "https://www.rega.ch/en"
      ]
    },
    {
      "action": "In the Alps call REGA on 1414 for air rescue; otherwise 112 or 117/118/144.",
      "success_rate": 0.85,
      "how": "1414 (REGA) for mountain/air rescue; 144 for ambulance, 117 police, 118 fire, or 112 for any.",
      "condition": "",
      "sources": []
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.85,
  "fix_success_rate": 0.92,
  "resolvable": "true",
  "first_seen": "2024-01-01",
  "last_confirmed": "2026-06-14",
  "last_updated": "2026-06-14",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "emergency/112-117-118-144/ch"
  ]
}