# AI tells someone in India to call 911 in an emergency

- **ID:** `emergency/112-erss-not-911`
- **Domain:** emergency
- **Category:** wrong_emergency_number
- **Verification:** ai_generated
- **Fix Rate:** 93%

## Root Cause

India does not use 911. The unified emergency number is 112 (the Emergency Response Support System, ERSS), which connects police, fire, and ambulance. The legacy numbers still work: 100 (police), 101 (fire), 102 (ambulance), and 1098 (child helpline). 112 can also be triggered on many phones by pressing the power button three times.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| any | active | — | — |

## Workarounds

1. **Dial 112 for any emergency (police, fire, ambulance) anywhere in India. It is free from any phone, including locked phones in many cases.** (93% success)
   ```
   Call 112. On many smartphones you can also press the power/lock button three times to trigger a 112 panic call. State your location first.
   ```
2. **If 112 does not connect on an older handset, use the legacy numbers: 100 police, 101 fire, 102 ambulance, 1098 child helpline.** (85% success)
   ```
   Dial 100 for police, 101 for fire, 102 for ambulance, or 1098 for child protection. These remain active alongside 112.
   ```

## Dead Ends

- **Dial 911 in India and wait for a dispatcher** — 911 is not assigned in India. The national emergency number is 112 (ERSS); 100/101/102 also reach police/fire/ambulance. A 911 call does not connect to Indian emergency services. (93% fail)
- **Assume there is no single number and you must know separate numbers for each service** — Since 2019 the 112 ERSS unifies police, fire, and ambulance into one number nationwide, so dialing service-specific numbers is no longer necessary (though 100/101/102 still work). Not knowing 112 wastes time looking up the 'right' number. (40% fail)