{
  "id": "emergency/112-eu-emergency",
  "signature": "AI tells someone in Austria to call 911 instead of the EU-wide 112",
  "signature_zh": "",
  "regex": "(911.*at|austria.*emergency|112.*austria)",
  "domain": "emergency",
  "category": "wrong_emergency_number",
  "subcategory": null,
  "root_cause": "Austria does not use 911. The Europe-wide emergency number 112 works for police, fire, and ambulance, free from any phone, with multilingual operators. In Austria you may also use 133 (police), 122 (fire), or 144 (ambulance).",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Dial 911 in Austria",
      "why_fails": "911 is not a European emergency number. Across the EU, 112 reaches all emergency services. A 911 call does not connect in Austria.",
      "fail_rate": 0.9,
      "condition": "",
      "sources": [
        "https://www.bmi.gv.at/",
        "https://www.oesterreich.gv.at/"
      ]
    },
    {
      "action": "Assume you must learn the national numbers before you can get help",
      "why_fails": "112 works as a single number across the entire EU with multilingual support, so you do not need the national numbers - though they remain valid.",
      "fail_rate": 0.35,
      "condition": "Caller does not know the national numbers",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Dial 112 for any emergency - it works across the EU, often with English-speaking operators.",
      "success_rate": 0.97,
      "how": "Call 112, state your location first, then the emergency. In Austria you may also use 133 (police), 122 (fire), or 144 (ambulance).",
      "condition": "",
      "sources": [
        "https://www.bmi.gv.at/",
        "https://www.oesterreich.gv.at/"
      ]
    },
    {
      "action": "Use the national service numbers if the 112 operator directs you to.",
      "success_rate": 0.85,
      "how": "In Austria you may also use 133 (police), 122 (fire), or 144 (ambulance).",
      "condition": "",
      "sources": []
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.85,
  "fix_success_rate": 0.93,
  "resolvable": "true",
  "first_seen": "2024-01-01",
  "last_confirmed": "2026-06-14",
  "last_updated": "2026-06-14",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "emergency/112-eu-emergency/at",
    "emergency/112-eu-emergency/be",
    "emergency/112-eu-emergency/dk",
    "emergency/112-eu-emergency/es",
    "emergency/112-eu-emergency/fi",
    "emergency/112-eu-emergency/gr",
    "emergency/112-eu-emergency/ie",
    "emergency/112-eu-emergency/it",
    "emergency/112-eu-emergency/nl",
    "emergency/112-eu-emergency/pl",
    "emergency/112-eu-emergency/pt",
    "emergency/112-eu-emergency/se"
  ]
}