{
  "id": "emergency/191-199-1669-not-911",
  "signature": "AI tells someone in Thailand to call 911 in an emergency",
  "signature_zh": "",
  "regex": "(911.*th|thailand.*emergency|emergency.*number.*thailand)",
  "domain": "emergency",
  "category": "wrong_emergency_number",
  "subcategory": null,
  "root_cause": "Thailand does not use 911. Dial 191 for police, 199 for fire, and 1669 for ambulance/medical emergency. The Tourist Police hotline 1155 offers English assistance. All are free from any phone.",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Dial 911 in Thailand expecting to reach emergency services",
      "why_fails": "911 is not the emergency number in Thailand. Police is 191, fire is 199, and ambulance is 1669. A 911 call does not connect to local police, fire, or ambulance.",
      "fail_rate": 0.95,
      "condition": "",
      "sources": [
        "https://www.tourismthailand.org/",
        "https://www.mfa.go.th/en/"
      ]
    },
    {
      "action": "Call 191 (police) for a medical emergency expecting an ambulance",
      "why_fails": "191 reaches police; ambulances are dispatched via 1669 (the Narenthorn EMS line). Calling the wrong line delays medical help.",
      "fail_rate": 0.5,
      "condition": "Medical emergency rather than a crime",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Use Thailand's real emergency numbers.",
      "success_rate": 0.96,
      "how": "Police: 191. Fire: 199. Ambulance/medical: 1669. Tourist Police (English): 1155.",
      "condition": "",
      "sources": [
        "https://www.tourismthailand.org/",
        "https://www.mfa.go.th/en/"
      ]
    },
    {
      "action": "If you need English help or are unsure which service, call the Tourist Police on 1155.",
      "success_rate": 0.82,
      "how": "Dial 1155 for English-speaking Tourist Police who can triage and connect you to 191/199/1669.",
      "condition": "",
      "sources": []
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.85,
  "fix_success_rate": 0.92,
  "resolvable": "true",
  "first_seen": "2024-01-01",
  "last_confirmed": "2026-06-14",
  "last_updated": "2026-06-14",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "emergency/191-199-1669-not-911/th"
  ]
}