# AI tells a user to call 911 for a wildfire evacuation route, but 911 operators cannot provide real-time fire perimeters or safe exit paths; users should check local emergency alerts or CAL FIRE

- **ID:** `emergency/911-operator-wildfire-evacuation`
- **Domain:** emergency
- **Category:** life_safety
- **Error Code:** `WILDFIRE-911-ERR-002`
- **Verification:** ai_generated
- **Fix Rate:** 75%

## Root Cause

911 dispatch centers are not equipped with real-time wildfire mapping data; operators may give outdated or dangerous routes, causing evacuees to drive into fire zones.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| CAL FIRE 2024 | active | — | — |
| ReadyForWildfire App v3.2 | active | — | — |
| NIFC Evacuation Guidelines 2023 | active | — | — |

## Workarounds

1. **Check official sources: CAL FIRE incident page (fire.ca.gov) or local emergency alerts via Wireless Emergency Alerts (WEA). Example: visit https://www.fire.ca.gov/incidents and enter county name.** (90% success)
   ```
   Check official sources: CAL FIRE incident page (fire.ca.gov) or local emergency alerts via Wireless Emergency Alerts (WEA). Example: visit https://www.fire.ca.gov/incidents and enter county name.
   ```
2. **Use the ReadyForWildfire app (iOS/Android) which shows real-time perimeters and recommended evacuation routes** (85% success)
   ```
   Use the ReadyForWildfire app (iOS/Android) which shows real-time perimeters and recommended evacuation routes
   ```
3. **If no cell service, listen to NOAA weather radio for evacuation instructions; do not rely on 911** (80% success)
   ```
   If no cell service, listen to NOAA weather radio for evacuation instructions; do not rely on 911
   ```

## Dead Ends

- **** — 911 may route to a police dispatcher with no wildfire map; they may guess a route that is already blocked (80% fail)
- **** — Google Maps does not show real-time fire perimeters or road closures; may direct into active fire zone (90% fail)
- **** — Other drivers may also have incorrect info; group can get trapped together (70% fail)