{
  "id": "emergency/999-995-not-911",
  "signature": "AI tells someone in Singapore to call 911 instead of 999 (police) or 995 (fire/ambulance)",
  "signature_zh": "",
  "regex": "(911.*singapore|singapore.*emergency.*number|emergency.*call.*singapore|dial.*999.*singapore|995.*ambulance.*singapore)",
  "domain": "emergency",
  "category": "wrong_emergency_number",
  "subcategory": null,
  "root_cause": "Singapore does not use 911. Dial 999 for police and 995 for fire and ambulance (SCDF). Both are free from any phone. The SCDF also runs the myResponder app and a non-emergency ambulance line (1777) for cases that are not life-threatening, to keep 995 clear for true emergencies.",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Dial 911 in Singapore",
      "why_fails": "911 is not assigned in Singapore. Police is 999 and fire/ambulance is 995. A 911 call will not reach Singapore emergency services.",
      "fail_rate": 0.95,
      "condition": "",
      "sources": [
        "https://www.police.gov.sg/",
        "https://www.scdf.gov.sg/"
      ]
    },
    {
      "action": "Call 995 for a minor ailment or non-urgent transport to hospital",
      "why_fails": "995 dispatches emergency ambulances for life-threatening cases. Using it for non-emergencies can delay help for someone in critical condition and may incur charges. SCDF asks the public to use 1777 (non-emergency ambulance) or private transport instead.",
      "fail_rate": 0.5,
      "condition": "Non-life-threatening medical situation",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Dial 999 for police or 995 for fire and ambulance (SCDF). Both are free from any phone, including SIM-less mobiles.",
      "success_rate": 0.97,
      "how": "Police: 999. Fire / Ambulance: 995. State your location (block and unit number or nearest landmark) first, then the emergency.",
      "condition": "",
      "sources": [
        "https://www.police.gov.sg/",
        "https://www.scdf.gov.sg/"
      ]
    },
    {
      "action": "For non-life-threatening medical cases, call the SCDF non-emergency ambulance line 1777, or install the myResponder app for CPR/AED alerts.",
      "success_rate": 0.85,
      "how": "Non-emergency ambulance: 1777. The SCDF myResponder app lets you report incidents and alerts nearby trained responders.",
      "condition": "",
      "sources": [
        "https://www.scdf.gov.sg/"
      ]
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.88,
  "fix_success_rate": 0.95,
  "resolvable": "true",
  "first_seen": "2024-01-01",
  "last_confirmed": "2026-06-14",
  "last_updated": "2026-06-14",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "emergency/999-995-not-911/sg"
  ]
}