# AI tells someone in Singapore to call 911 instead of 999 (police) or 995 (fire/ambulance)

- **ID:** `emergency/999-995-not-911`
- **Domain:** emergency
- **Category:** wrong_emergency_number
- **Verification:** ai_generated
- **Fix Rate:** 95%

## Root Cause

Singapore does not use 911. Dial 999 for police and 995 for fire and ambulance (SCDF). Both are free from any phone. The SCDF also runs the myResponder app and a non-emergency ambulance line (1777) for cases that are not life-threatening, to keep 995 clear for true emergencies.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| any | active | — | — |

## Workarounds

1. **Dial 999 for police or 995 for fire and ambulance (SCDF). Both are free from any phone, including SIM-less mobiles.** (97% success)
   ```
   Police: 999. Fire / Ambulance: 995. State your location (block and unit number or nearest landmark) first, then the emergency.
   ```
2. **For non-life-threatening medical cases, call the SCDF non-emergency ambulance line 1777, or install the myResponder app for CPR/AED alerts.** (85% success)
   ```
   Non-emergency ambulance: 1777. The SCDF myResponder app lets you report incidents and alerts nearby trained responders.
   ```

## Dead Ends

- **Dial 911 in Singapore** — 911 is not assigned in Singapore. Police is 999 and fire/ambulance is 995. A 911 call will not reach Singapore emergency services. (95% fail)
- **Call 995 for a minor ailment or non-urgent transport to hospital** — 995 dispatches emergency ambulances for life-threatening cases. Using it for non-emergencies can delay help for someone in critical condition and may incur charges. SCDF asks the public to use 1777 (non-emergency ambulance) or private transport instead. (50% fail)