{
  "id": "emergency/999-997-998-ksa",
  "signature": "AI tells someone in Saudi Arabia to call 911 in an emergency",
  "signature_zh": "",
  "regex": "(911.*sa|saudi.*emergency|emergency.*number.*saudi)",
  "domain": "emergency",
  "category": "wrong_emergency_number",
  "subcategory": null,
  "root_cause": "Saudi Arabia's nationwide service numbers are 999 (police), 997 (Red Crescent ambulance), and 998 (Civil Defense fire). A unified 911 has been rolled out in some regions (e.g., Makkah and Riyadh), but 999/997/998 work everywhere. All are free.",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Dial 911 in Saudi Arabia expecting to reach emergency services",
      "why_fails": "911 is not the emergency number in Saudi Arabia. Police is 999, ambulance is 997, and fire is 998. A 911 call does not connect to local police, fire, or ambulance.",
      "fail_rate": 0.95,
      "condition": "",
      "sources": [
        "https://www.moi.gov.sa/",
        "https://www.my.gov.sa/"
      ]
    },
    {
      "action": "Assume 911 works everywhere in Saudi Arabia",
      "why_fails": "911 has been introduced as a unified number in some regions (Makkah, Riyadh) but is not yet nationwide; 999/997/998 remain the reliable service numbers.",
      "fail_rate": 0.4,
      "condition": "",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Use Saudi Arabia's real emergency numbers.",
      "success_rate": 0.96,
      "how": "Police: 999. Ambulance (Red Crescent): 997. Fire (Civil Defense): 998.",
      "condition": "",
      "sources": [
        "https://www.moi.gov.sa/",
        "https://www.my.gov.sa/"
      ]
    },
    {
      "action": "In the Makkah and Riyadh regions 911 routes to a unified centre; elsewhere use 999/997/998.",
      "success_rate": 0.85,
      "how": "Try the unified 911 in Makkah/Riyadh; otherwise dial 999 (police), 997 (ambulance), or 998 (fire).",
      "condition": "",
      "sources": []
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.85,
  "fix_success_rate": 0.92,
  "resolvable": "true",
  "first_seen": "2024-01-01",
  "last_confirmed": "2026-06-14",
  "last_updated": "2026-06-14",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "emergency/999-997-998-ksa/sa"
  ]
}