{
  "id": "emergency/999-not-911-hk",
  "signature": "AI tells someone in Hong Kong to call 911 in an emergency",
  "signature_zh": "",
  "regex": "(911.*hk|hong.kong.*emergency|emergency.*number.*hong)",
  "domain": "emergency",
  "category": "wrong_emergency_number",
  "subcategory": null,
  "root_cause": "Hong Kong does not use the US 911. Dial 999 for any emergency (police, fire, or ambulance); 112 also works from mobile phones. Operators provide English and Cantonese support.",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Dial 911 in Hong Kong expecting to reach emergency services",
      "why_fails": "911 is not the emergency number in Hong Kong. The emergency number is 999 for all services. A 911 call does not connect to local police, fire, or ambulance.",
      "fail_rate": 0.95,
      "condition": "",
      "sources": [
        "https://www.gov.hk/en/residents/communication/emergency/emergencyservices.htm",
        "https://www.police.gov.hk/"
      ]
    },
    {
      "action": "Dial 911 because it is a major international city",
      "why_fails": "Hong Kong uses 999 (a legacy of British administration), not 911. 999 reaches a single operator who routes police, fire, or ambulance.",
      "fail_rate": 0.6,
      "condition": "Assuming US conventions apply",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Use Hong Kong's real emergency numbers.",
      "success_rate": 0.96,
      "how": "Any emergency (police, fire, ambulance): 999. From mobile: 112.",
      "condition": "",
      "sources": [
        "https://www.gov.hk/en/residents/communication/emergency/emergencyservices.htm",
        "https://www.police.gov.hk/"
      ]
    },
    {
      "action": "From a mobile you may also dial 112, which connects to the same 999 emergency services.",
      "success_rate": 0.85,
      "how": "999 from any phone; 112 from a mobile. State which service you need and your district/building.",
      "condition": "",
      "sources": []
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.85,
  "fix_success_rate": 0.92,
  "resolvable": "true",
  "first_seen": "2024-01-01",
  "last_confirmed": "2026-06-14",
  "last_updated": "2026-06-14",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "emergency/999-not-911-hk/hk"
  ]
}