# AI tells someone in Hong Kong to call 911 in an emergency

- **ID:** `emergency/999-not-911-hk`
- **Domain:** emergency
- **Category:** wrong_emergency_number
- **Verification:** ai_generated
- **Fix Rate:** 92%

## Root Cause

Hong Kong does not use the US 911. Dial 999 for any emergency (police, fire, or ambulance); 112 also works from mobile phones. Operators provide English and Cantonese support.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| any | active | — | — |

## Workarounds

1. **Use Hong Kong's real emergency numbers.** (96% success)
   ```
   Any emergency (police, fire, ambulance): 999. From mobile: 112.
   ```
2. **From a mobile you may also dial 112, which connects to the same 999 emergency services.** (85% success)
   ```
   999 from any phone; 112 from a mobile. State which service you need and your district/building.
   ```

## Dead Ends

- **Dial 911 in Hong Kong expecting to reach emergency services** — 911 is not the emergency number in Hong Kong. The emergency number is 999 for all services. A 911 call does not connect to local police, fire, or ambulance. (95% fail)
- **Dial 911 because it is a major international city** — Hong Kong uses 999 (a legacy of British administration), not 911. 999 reaches a single operator who routes police, fire, or ambulance. (60% fail)