# AI tells someone in Malaysia to call 911 in an emergency

- **ID:** `emergency/999-not-911-my`
- **Domain:** emergency
- **Category:** wrong_emergency_number
- **Verification:** ai_generated
- **Fix Rate:** 92%

## Root Cause

Malaysia does not use the US 911. Dial 999 for police, ambulance, and fire; 112 also works from mobile phones and routes to 999. Both are free from any phone.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| any | active | — | — |

## Workarounds

1. **Use Malaysia's real emergency numbers.** (96% success)
   ```
   Police / Ambulance / Fire: 999. From mobile: 112.
   ```
2. **From a mobile you can dial 112, which connects to the 999 emergency response centre (MERS 999).** (85% success)
   ```
   999 from any phone, or 112 from a mobile. State the service you need and your location.
   ```

## Dead Ends

- **Dial 911 in Malaysia expecting to reach emergency services** — 911 is not the emergency number in Malaysia. The emergency number is 999 for all services. A 911 call does not connect to local police, fire, or ambulance. (95% fail)
- **Dial 911 expecting it to work in Malaysia** — Malaysia's emergency number is 999, not 911. While 112 from a mobile routes to 999, 911 is not the assigned number. (60% fail)