{
  "id": "emergency/ai-advises-calling-000-for-fire-in-australia",
  "signature": "AI tells a user in Australia to call 000 for a bushfire, but 000 may route to police instead of fire dispatch in some states, and 112 is the universal emergency number on mobiles",
  "signature_zh": "AI告诉澳大利亚用户拨打000报告丛林火灾，但在某些州000可能转接到警察而非消防调度，而112是手机的通用紧急号码",
  "regex": "(call\\s*000|dial\\s*000|ring\\s*000).*fire|bushfire",
  "domain": "emergency",
  "category": "life_safety",
  "subcategory": null,
  "root_cause": "The AI assumes 000 is the sole and correct number for all emergencies in Australia, but in states like NSW and Victoria, 000 routes to a triple-zero operator who may transfer to fire, police, or ambulance; 112 works on any mobile network, and 106 is for TTY users; the correct number for fire can depend on the state's emergency services organization.",
  "root_cause_type": "generic",
  "root_cause_zh": "AI假设000是澳大利亚所有紧急情况的唯一正确号码，但在新南威尔士州和维多利亚州等州，000会转接到三零接线员，可能转接给消防、警察或救护车；112可在任何移动网络上使用，106用于TTY用户；正确的消防号码可能取决于该州的应急服务组织。",
  "versions": [
    {
      "version": "Telstra Triple Zero",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "Optus Triple Zero",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "Vodafone Triple Zero",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "iOS 17 Emergency SOS",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "Android 14 Emergency Location",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Tell user to call 000 from a landline for faster fire dispatch",
      "why_fails": "Landlines may not be available during a bushfire; mobile calls to 000 are handled by the same operator network but may have location accuracy issues.",
      "fail_rate": 0.55,
      "condition": "",
      "sources": []
    },
    {
      "action": "Advise user to call the local fire station directly",
      "why_fails": "Local stations may be unmanned or overwhelmed during a bushfire; 000 ensures centralized dispatch.",
      "fail_rate": 0.8,
      "condition": "",
      "sources": []
    },
    {
      "action": "Suggest using a bushfire alert app instead of calling",
      "why_fails": "Apps like 'Fires Near Me' are for information, not for reporting; active emergencies must be called in.",
      "fail_rate": 0.9,
      "condition": "",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Dial 112 from any mobile phone in Australia; it automatically redirects to the local emergency service (000). 112 is the GSM standard and works even if the phone is locked or has no SIM.",
      "success_rate": 0.95,
      "how": "Dial 112 from any mobile phone in Australia; it automatically redirects to the local emergency service (000). 112 is the GSM standard and works even if the phone is locked or has no SIM.",
      "condition": "",
      "sources": []
    },
    {
      "action": "If you are in a state with a dedicated fire service number (e.g., 1800 679 737 for NSW Rural Fire Service), use that for non-life-threatening bushfire reports, but always call 000 for immediate danger.",
      "success_rate": 0.7,
      "how": "If you are in a state with a dedicated fire service number (e.g., 1800 679 737 for NSW Rural Fire Service), use that for non-life-threatening bushfire reports, but always call 000 for immediate danger.",
      "condition": "",
      "sources": []
    },
    {
      "action": "Enable Emergency SOS on iPhone (Settings > Emergency SOS > 'Call with Hold and Release') which can be configured to call 000 with a rapid button press; on Android, enable 'Emergency SOS' under Safety & Emergency settings.",
      "success_rate": 0.85,
      "how": "Enable Emergency SOS on iPhone (Settings > Emergency SOS > 'Call with Hold and Release') which can be configured to call 000 with a rapid button press; on Android, enable 'Emergency SOS' under Safety & Emergency settings.",
      "condition": "",
      "sources": []
    }
  ],
  "workarounds_zh": [
    "Dial 112 from any mobile phone in Australia; it automatically redirects to the local emergency service (000). 112 is the GSM standard and works even if the phone is locked or has no SIM.",
    "If you are in a state with a dedicated fire service number (e.g., 1800 679 737 for NSW Rural Fire Service), use that for non-life-threatening bushfire reports, but always call 000 for immediate danger.",
    "Enable Emergency SOS on iPhone (Settings > Emergency SOS > 'Call with Hold and Release') which can be configured to call 000 with a rapid button press; on Android, enable 'Emergency SOS' under Safety & Emergency settings."
  ],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": "https://www.triplezero.gov.au/triple-zero/Pages/Home.aspx",
  "official_doc_section": null,
  "error_code": "E911-INTL-ERR-003",
  "verification_tier": "ai_generated",
  "confidence": 0.88,
  "fix_success_rate": 0.82,
  "resolvable": "true",
  "first_seen": "2024-01-10",
  "last_confirmed": "2024-06-01",
  "last_updated": "2024-06-01",
  "evidence_count": 1,
  "tags": [],
  "locale": "en",
  "aliases": []
}