# AI告诉澳大利亚用户拨打000报告丛林火灾，但在某些州000可能转接到警察而非消防调度，而112是手机的通用紧急号码

- **ID:** `emergency/ai-advises-calling-000-for-fire-in-australia`
- **领域:** emergency
- **类别:** life_safety
- **错误码:** `E911-INTL-ERR-003`
- **验证级别:** ai_generated
- **修复率:** 82%

## 根因

AI假设000是澳大利亚所有紧急情况的唯一正确号码，但在新南威尔士州和维多利亚州等州，000会转接到三零接线员，可能转接给消防、警察或救护车；112可在任何移动网络上使用，106用于TTY用户；正确的消防号码可能取决于该州的应急服务组织。

## 版本兼容性

| 版本 | 状态 | 引入 | 弃用 |
|------|------|------|------|
| Telstra Triple Zero | active | — | — |
| Optus Triple Zero | active | — | — |
| Vodafone Triple Zero | active | — | — |
| iOS 17 Emergency SOS | active | — | — |
| Android 14 Emergency Location | active | — | — |

## 解决方案

1. ```
   Dial 112 from any mobile phone in Australia; it automatically redirects to the local emergency service (000). 112 is the GSM standard and works even if the phone is locked or has no SIM.
   ```
2. ```
   If you are in a state with a dedicated fire service number (e.g., 1800 679 737 for NSW Rural Fire Service), use that for non-life-threatening bushfire reports, but always call 000 for immediate danger.
   ```
3. ```
   Enable Emergency SOS on iPhone (Settings > Emergency SOS > 'Call with Hold and Release') which can be configured to call 000 with a rapid button press; on Android, enable 'Emergency SOS' under Safety & Emergency settings.
   ```

## 无效尝试

- **Tell user to call 000 from a landline for faster fire dispatch** — Landlines may not be available during a bushfire; mobile calls to 000 are handled by the same operator network but may have location accuracy issues. (55% 失败率)
- **Advise user to call the local fire station directly** — Local stations may be unmanned or overwhelmed during a bushfire; 000 ensures centralized dispatch. (80% 失败率)
- **Suggest using a bushfire alert app instead of calling** — Apps like 'Fires Near Me' are for information, not for reporting; active emergencies must be called in. (90% 失败率)