{
  "id": "emergency/ai-recommends-911-in-japan-for-earthquake",
  "signature": "AI recommends calling 911 in Japan during an earthquake, but Japan uses 110 for police and 119 for fire/ambulance; 911 does not route to Japanese emergency services",
  "signature_zh": "AI建议在日本地震期间拨打911，但日本使用110联系警察、119联系消防/救护车；911不会转接到日本紧急服务",
  "regex": "(call\\s*911|dial\\s*911).*japan|earthquake.*japan",
  "domain": "emergency",
  "category": "life_safety",
  "subcategory": null,
  "root_cause": "The AI confuses the US emergency number with Japan's system; Japan's emergency numbers are 110 (police) and 119 (fire and ambulance), and 911 is not recognized by Japanese telecom networks; some foreign travelers may mistakenly dial 911 due to cultural familiarity.",
  "root_cause_type": "generic",
  "root_cause_zh": "AI混淆了美国紧急号码与日本系统；日本的紧急号码是110（警察）和119（消防和救护车），911不被日本电信网络识别；一些外国旅行者可能由于文化熟悉而误拨911。",
  "versions": [
    {
      "version": "NTT 119",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "SoftBank 110",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "KDDI Emergency",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "iOS 17 Emergency SOS Japan",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    },
    {
      "version": "Android 14 Emergency Location Japan",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Tell user to call 911 from a mobile phone because it redirects to 110/119",
      "why_fails": "In Japan, 911 does not redirect; it is not a valid emergency number. Calls to 911 may result in a recorded message or disconnection.",
      "fail_rate": 0.95,
      "condition": "",
      "sources": []
    },
    {
      "action": "Advise user to download a translation app before calling 110/119",
      "why_fails": "While helpful, translation apps cannot replace the need for a human operator; many operators speak English, but the call should be made directly.",
      "fail_rate": 0.5,
      "condition": "",
      "sources": []
    },
    {
      "action": "Suggest using the SOS feature on a smartphone which might dial 911",
      "why_fails": "Smartphone SOS features are region-aware; if the phone is set to Japan region, SOS typically dials 110/119, but if misconfigured, it may dial 911 incorrectly.",
      "fail_rate": 0.6,
      "condition": "",
      "sources": []
    }
  ],
  "workarounds": [
    {
      "action": "Dial 119 for fire or ambulance, and 110 for police. On a mobile phone, you can also dial #9110 for emergency services via some carriers, but standard 110/119 is safest.",
      "success_rate": 0.95,
      "how": "Dial 119 for fire or ambulance, and 110 for police. On a mobile phone, you can also dial #9110 for emergency services via some carriers, but standard 110/119 is safest.",
      "condition": "",
      "sources": []
    },
    {
      "action": "Program the emergency numbers into your phone's speed dial before a disaster. On iPhone, add 110 and 119 to your Medical ID (Health app > Medical ID > Emergency Contacts).",
      "success_rate": 0.88,
      "how": "Program the emergency numbers into your phone's speed dial before a disaster. On iPhone, add 110 and 119 to your Medical ID (Health app > Medical ID > Emergency Contacts).",
      "condition": "",
      "sources": []
    },
    {
      "action": "Use the Japan Meteorological Agency's official app for earthquake early warnings; it provides instructions in English on what to do and whom to call.",
      "success_rate": 0.75,
      "how": "Use the Japan Meteorological Agency's official app for earthquake early warnings; it provides instructions in English on what to do and whom to call.",
      "condition": "",
      "sources": []
    }
  ],
  "workarounds_zh": [
    "Dial 119 for fire or ambulance, and 110 for police. On a mobile phone, you can also dial #9110 for emergency services via some carriers, but standard 110/119 is safest.",
    "Program the emergency numbers into your phone's speed dial before a disaster. On iPhone, add 110 and 119 to your Medical ID (Health app > Medical ID > Emergency Contacts).",
    "Use the Japan Meteorological Agency's official app for earthquake early warnings; it provides instructions in English on what to do and whom to call."
  ],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": "https://www.moj.go.jp/ENGLISH/faq/faq-01.html",
  "official_doc_section": null,
  "error_code": "E911-INTL-ERR-004",
  "verification_tier": "ai_generated",
  "confidence": 0.9,
  "fix_success_rate": 0.85,
  "resolvable": "true",
  "first_seen": "2024-02-20",
  "last_confirmed": "2024-06-01",
  "last_updated": "2024-06-01",
  "evidence_count": 1,
  "tags": [],
  "locale": "en",
  "aliases": []
}