# AI tells a user to call 911 for a wildfire evacuation route, but 911 operators cannot provide real-time fire perimeters or safe routes; users should use official apps like Cal Fire or Watch Duty

- **ID:** `emergency/wildfire-911-evacuation-route`
- **Domain:** emergency
- **Category:** config_error
- **Error Code:** `WILDFIRE-911-ROUTE-ERR-005`
- **Verification:** ai_generated
- **Fix Rate:** 88%

## Root Cause

911 dispatch centers are not equipped with real-time wildfire GIS data; they prioritize emergency response over route guidance. Official wildfire apps (Cal Fire, Watch Duty, FEMA) provide perimeters, evacuation zones, and safe corridors updated by incident command.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| Cal Fire 2025 | active | — | — |
| Watch Duty v3.2 | active | — | — |
| FEMA App v4.0 | active | — | — |

## Workarounds

1. **Use official wildfire tracking apps: Download Watch Duty (free) or Cal Fire app. Enable notifications for evacuation warnings/orders. Check 'Evacuation Routes' layer which shows green corridors updated by incident command. Example: on Watch Duty, tap 'Evacuation Zones' to see color-coded warnings and suggested routes.** (90% success)
   ```
   Use official wildfire tracking apps: Download Watch Duty (free) or Cal Fire app. Enable notifications for evacuation warnings/orders. Check 'Evacuation Routes' layer which shows green corridors updated by incident command. Example: on Watch Duty, tap 'Evacuation Zones' to see color-coded warnings and suggested routes.
   ```
2. **If no app available, call 2-1-1 (United Way) for evacuation information or check local emergency management website. In California, call 2-1-1 for non-emergency wildfire info. Example: dial 211, ask for 'current evacuation routes for [county] wildfire'.** (85% success)
   ```
   If no app available, call 2-1-1 (United Way) for evacuation information or check local emergency management website. In California, call 2-1-1 for non-emergency wildfire info. Example: dial 211, ask for 'current evacuation routes for [county] wildfire'.
   ```

## Dead Ends

- **** — 911 operators lack real-time fire perimeter data; they may give outdated or dangerous advice (e.g., driving into active fire). They are trained to dispatch responders, not provide navigation. (95% fail)
- **** — Navigation apps do not incorporate live fire perimeters or road closures from incident command; they may route users through active fire zones or closed roads. (90% fail)
- **** — Social media can spread misinformation quickly; official routes change hourly based on fire behavior. Unofficial sources may lead to dead ends or danger zones. (85% fail)