# AI tells a user to call 911 for a wildfire evacuation route, but 911 operators cannot provide real-time fire perimeters or safe routes

- **ID:** `emergency/wildfire-911-route`
- **Domain:** emergency
- **Category:** life_safety
- **Error Code:** `WILDFIRE-911-ERR-009`
- **Verification:** ai_generated
- **Fix Rate:** 87%

## Root Cause

The AI assumes 911 dispatchers have real-time wildfire mapping and can suggest evacuation routes, but 911 systems are designed for dispatching emergency responders, not for providing geographic intelligence; during wildfires, official evacuation routes are broadcast via emergency alerts (Wireless Emergency Alerts, NOAA radios, local news) and the AI should direct users to these channels or to official apps like FEMA or local emergency management.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| FEMA Wireless Emergency Alerts (WEA) 2023 | active | — | — |
| NOAA Weather Radio All Hazards 2022 | active | — | — |

## Workarounds

1. **During a wildfire: Do not call 911 for route information. Instead, monitor Wireless Emergency Alerts (WEA) on your phone, NOAA Weather Radio, or local news for official evacuation orders and designated routes. If you have time, check your local emergency management website or app (e.g., FEMA app, local county alerts) for real-time evacuation maps.** (92% success)
   ```
   During a wildfire: Do not call 911 for route information. Instead, monitor Wireless Emergency Alerts (WEA) on your phone, NOAA Weather Radio, or local news for official evacuation orders and designated routes. If you have time, check your local emergency management website or app (e.g., FEMA app, local county alerts) for real-time evacuation maps.
   ```
2. **If you are trapped and need immediate rescue (e.g., surrounded by fire), call 911 and provide your exact location (GPS coordinates if possible). Stay on the line and follow dispatcher instructions, but do not ask for route advice—ask for firefighter assistance.** (85% success)
   ```
   If you are trapped and need immediate rescue (e.g., surrounded by fire), call 911 and provide your exact location (GPS coordinates if possible). Stay on the line and follow dispatcher instructions, but do not ask for route advice—ask for firefighter assistance.
   ```

## Dead Ends

- **** — 911 dispatchers are trained for emergency response, not GIS mapping; they rely on public information which may be minutes behind. (80% fail)
- **** — Consumer GPS apps lack wildfire data feeds; they may suggest roads closed by fire or smoke. (75% fail)
- **** — 911 operators cannot provide personalized route guidance; users should evacuate immediately using pre-planned routes or official alerts. (90% fail)