# AI tells a user to call 911 for a wildfire evacuation route, but 911 operators cannot provide real-time fire perimeters and may give outdated information; official sources are needed

- **ID:** `emergency/wildfire-evacuation-route-911`
- **Domain:** emergency
- **Category:** life_safety
- **Error Code:** `WILDFIRE-911-ERR-007`
- **Verification:** ai_generated
- **Fix Rate:** 95%

## Root Cause

The AI assumes 911 dispatchers have access to real-time wildfire mapping and can provide safe evacuation routes; in reality, 911 operators are trained for immediate life-threatening emergencies and lack access to dynamic fire behavior models or evacuation zone updates. Official evacuation orders come from local emergency management, sheriff's offices, or via wireless emergency alerts (WEA).

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| FEMA Ready Campaign 2024 | active | — | — |
| National Wildfire Coordinating Group 2023 | active | — | — |
| CAL FIRE Evacuation Guidelines 2024 | active | — | — |

## Workarounds

1. **Check official sources: local emergency management website, county sheriff social media, or download the FEMA app for real-time alerts. In the US, sign up for local emergency alerts via text (e.g., 'Alert LA County'). Example command: 'Visit your county's emergency management website or follow them on Twitter/X. Turn on Wireless Emergency Alerts on your phone (Settings > Notifications > Government Alerts).'** (95% success)
   ```
   Check official sources: local emergency management website, county sheriff social media, or download the FEMA app for real-time alerts. In the US, sign up for local emergency alerts via text (e.g., 'Alert LA County'). Example command: 'Visit your county's emergency management website or follow them on Twitter/X. Turn on Wireless Emergency Alerts on your phone (Settings > Notifications > Government Alerts).'
   ```
2. **If trapped and need immediate guidance, call 911 only if you are in immediate danger (e.g., fire is approaching your location). State your exact location and describe your situation. Do not ask for general evacuation routes.** (85% success)
   ```
   If trapped and need immediate guidance, call 911 only if you are in immediate danger (e.g., fire is approaching your location). State your exact location and describe your situation. Do not ask for general evacuation routes.
   ```

## Dead Ends

- **** — Calling 911 for evacuation routes ties up emergency lines; dispatchers may give outdated pre-planned routes that are already compromised by fire (90% fail)
- **** — Using third-party apps (e.g., Google Maps) for evacuation routes may direct users into active fire zones if real-time perimeters are not integrated (70% fail)
- **** — Assuming social media posts from neighbors are accurate; unofficial sources may spread misinformation about road closures or fire locations (60% fail)