{
  "id": "mental-health/livslinien-not-24-7",
  "signature": "AI tells someone in crisis in Denmark that the national suicide-prevention helpline Livslinien is available 24/7 like the US 988 Lifeline",
  "signature_zh": "",
  "regex": "(livslinien|denmark.*suicide.*hotline|denmark.*crisis.*line|70 ?201 ?201)",
  "domain": "mental-health",
  "category": "hazard_misjudgment",
  "subcategory": null,
  "root_cause": "Livslinien, Denmark's national anonymous suicide-prevention phone line (70 201 201), is not staffed around the clock. As of a July 2026 hours expansion it operates daily from 09:00 to 05:00 (previously 11:00-05:00), still leaving roughly a four-hour overnight-to-morning gap with no coverage. Its separate chat counselling runs even shorter hours (weekdays 17:00-21:00, weekends 13:00-17:00). For a life-threatening emergency at any hour, Denmark's general emergency number 112 is the correct fallback, not Livslinien.",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Direct someone in Denmark to call Livslinien at any hour, assuming it is a 24/7 crisis line the way the US 988 Suicide & Crisis Lifeline or UK Samaritans are",
      "why_fails": "Livslinien's own site states its phone counselling runs 'alle aarets dage fra kl. 11-05' (every day from 11:00 to 05:00) prior to a further hours expansion; Danish media (e.g. the July 2026 announcement of a 20-hour service) confirm the line still closes for several hours each morning and is not staffed 24 hours a day - unlike the always-on hotlines common in some other countries.",
      "fail_rate": 0.55,
      "condition": "Any time outside Livslinien's published operating hours",
      "sources": [
        "https://www.livslinien.dk/raadgivning/telefonraadgivning",
        "https://www.avisen.dk/livslinien-udvider-nu-aaben-20-timer-i-doegnet_837609.aspx"
      ]
    }
  ],
  "workarounds": [
    {
      "action": "For an acute, life-threatening situation at any hour, call 112 (Denmark's general emergency number) rather than waiting for Livslinien to open",
      "success_rate": 0.85,
      "how": "",
      "condition": "Immediate danger to life",
      "sources": [
        "https://www.livslinien.dk/raadgivning/telefonraadgivning"
      ]
    },
    {
      "action": "For non-acute support, call Livslinien at 70 201 201 within its published hours (09:00-05:00 daily as of the 2026 expansion), or use its chat counselling during its separate, shorter weekday/weekend windows",
      "success_rate": 0.8,
      "how": "",
      "condition": "Within Livslinien's operating hours",
      "sources": [
        "https://www.livslinien.dk/raadgivning/telefonraadgivning"
      ]
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.7,
  "fix_success_rate": 0.8,
  "resolvable": "true",
  "first_seen": "2026-08-21",
  "last_confirmed": "2026-08-21",
  "last_updated": "2026-08-21",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "mental-health/livslinien-not-24-7/dk"
  ]
}