{
  "id": "policy/clave-unica-requires-definitive-id",
  "signature": "AI tells a foreigner in Chile they can get a Clave Unica (the login for most Chilean government online services) with a provisional RUN or their passport",
  "signature_zh": "",
  "regex": "(clave.?unica.*chile|chile.*digital.*identity.*login|run provisorio.*clave|chileatiende.*login)",
  "domain": "policy",
  "category": "administrative_barrier",
  "subcategory": null,
  "root_cause": "Clave Unica, issued by Chile's Servicio de Registro Civil e Identificacion, is required to use most Chilean government online services. For foreigners the only accepted credential is a valid, definitive Cedula de Identidad para Extranjeros; a provisional RUN (issued while a residency application is still processing) or a passport does not qualify, so a newly arrived resident can be blocked from Clave Unica for months while their permanent card is processed. Applicants must be 14 or older and can apply in person at a Civil Registry office, at a consulate abroad, or via a scheduled videoconference.",
  "root_cause_type": "generic",
  "root_cause_zh": "",
  "versions": [
    {
      "version": "any",
      "introduced": null,
      "deprecated": null,
      "removed": null,
      "behavior_change": null,
      "status": "active"
    }
  ],
  "os_specific": {},
  "dead_ends": [
    {
      "action": "Tell a newcomer with a residency visa but only a provisional RUN (RUN provisorio) that they can request Clave Unica immediately",
      "why_fails": "Chilean immigration guides echoing Registro Civil rules state plainly that a provisional RUN cannot be used to request Clave Unica - the definitive Cedula de Identidad para Extranjeros must be issued first.",
      "fail_rate": 0.75,
      "condition": "Newly arrived foreigner still awaiting their definitive ID card",
      "sources": [
        "https://extranjeriachile.com/clave-unica-extranjeros-chile/"
      ]
    },
    {
      "action": "Assume a passport is an acceptable substitute for the Cedula de Identidad para Extranjeros when requesting Clave Unica",
      "why_fails": "La Tercera's own how-to guide states in-person applicants must bring a 'cedula de identidad vigente' (current ID card); atencionchilena.cl confirms Clave Unica is issued by the Servicio de Registro Civil e Identificacion specifically to foreigners with residence in Chile, against valid Chilean identity documentation - not a foreign passport.",
      "fail_rate": 0.7,
      "condition": "Foreigner without a Chilean ID card",
      "sources": [
        "https://www.latercera.com/servicios/noticia/clave-unica-como-obtenerla-de-manera-online-o-presencial/L5RW2WJELJGKXKQ5AYTIT2NP2A/",
        "https://atencionchilena.cl/tramites/clave-unica/"
      ]
    }
  ],
  "workarounds": [
    {
      "action": "Wait for the definitive Cedula de Identidad para Extranjeros to be issued by the Registro Civil, then request Clave Unica in person at a Civil Registry office or via a scheduled videoconference",
      "success_rate": 0.85,
      "how": "",
      "condition": "Foreigner who already holds the definitive ID card",
      "sources": [
        "https://extranjeriachile.com/clave-unica-extranjeros-chile/"
      ]
    },
    {
      "action": "Chileans and foreign residents abroad can request Clave Unica remotely through a Chilean consulate, scheduling a videoconference with Civil Registry officials instead of visiting an office in Chile",
      "success_rate": 0.7,
      "how": "",
      "condition": "Applicant located outside Chile with a valid ID card",
      "sources": [
        "https://www.latercera.com/servicios/noticia/clave-unica-como-obtenerla-de-manera-online-o-presencial/L5RW2WJELJGKXKQ5AYTIT2NP2A/"
      ]
    }
  ],
  "workarounds_zh": [],
  "transition_graph": {
    "leads_to": [],
    "preceded_by": [],
    "frequently_confused_with": []
  },
  "official_doc_url": null,
  "official_doc_section": null,
  "error_code": null,
  "verification_tier": "ai_generated",
  "confidence": 0.65,
  "fix_success_rate": 0.75,
  "resolvable": "true",
  "first_seen": "2026-08-26",
  "last_confirmed": "2026-08-26",
  "last_updated": "2026-08-26",
  "evidence_count": 3,
  "tags": [],
  "locale": "en",
  "aliases": [
    "policy/clave-unica-requires-definitive-id/cl"
  ]
}