# AI tells a foreigner in Chile they can get a Clave Unica (the login for most Chilean government online services) with a provisional RUN or their passport

- **ID:** `policy/clave-unica-requires-definitive-id`
- **Domain:** policy
- **Category:** administrative_barrier
- **Verification:** ai_generated
- **Fix Rate:** 75%

## Root Cause

Clave Unica, issued by Chile's Servicio de Registro Civil e Identificacion, is required to use most Chilean government online services. For foreigners the only accepted credential is a valid, definitive Cedula de Identidad para Extranjeros; a provisional RUN (issued while a residency application is still processing) or a passport does not qualify, so a newly arrived resident can be blocked from Clave Unica for months while their permanent card is processed. Applicants must be 14 or older and can apply in person at a Civil Registry office, at a consulate abroad, or via a scheduled videoconference.

## Version Compatibility

| Version | Status | Introduced | Deprecated |
|---------|--------|------------|------------|
| any | active | — | — |

## Workarounds

1. **Wait for the definitive Cedula de Identidad para Extranjeros to be issued by the Registro Civil, then request Clave Unica in person at a Civil Registry office or via a scheduled videoconference** (85% success)
2. **Chileans and foreign residents abroad can request Clave Unica remotely through a Chilean consulate, scheduling a videoconference with Civil Registry officials instead of visiting an office in Chile** (70% success)

## Dead Ends

- **Tell a newcomer with a residency visa but only a provisional RUN (RUN provisorio) that they can request Clave Unica immediately** — Chilean immigration guides echoing Registro Civil rules state plainly that a provisional RUN cannot be used to request Clave Unica - the definitive Cedula de Identidad para Extranjeros must be issued first. (75% fail)
- **Assume a passport is an acceptable substitute for the Cedula de Identidad para Extranjeros when requesting Clave Unica** — La Tercera's own how-to guide states in-person applicants must bring a 'cedula de identidad vigente' (current ID card); atencionchilena.cl confirms Clave Unica is issued by the Servicio de Registro Civil e Identificacion specifically to foreigners with residence in Chile, against valid Chilean identity documentation - not a foreign passport. (70% fail)