AI tells someone in crisis in Denmark that the national suicide-prevention helpline Livslinien is available 24/7 like the US 988 Lifeline
ID: mental-health/livslinien-not-24-7
Version Compatibility
| Version | Status | Introduced | Deprecated | Notes |
|---|---|---|---|---|
| any | active | — | — | — |
Root Cause
Livslinien, Denmark's national anonymous suicide-prevention phone line (70 201 201), is not staffed around the clock. As of a July 2026 hours expansion it operates daily from 09:00 to 05:00 (previously 11:00-05:00), still leaving roughly a four-hour overnight-to-morning gap with no coverage. Its separate chat counselling runs even shorter hours (weekdays 17:00-21:00, weekends 13:00-17:00). For a life-threatening emergency at any hour, Denmark's general emergency number 112 is the correct fallback, not Livslinien.
genericWorkarounds
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85% success For an acute, life-threatening situation at any hour, call 112 (Denmark's general emergency number) rather than waiting for Livslinien to open
Sources: https://www.livslinien.dk/raadgivning/telefonraadgivning
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80% success For non-acute support, call Livslinien at 70 201 201 within its published hours (09:00-05:00 daily as of the 2026 expansion), or use its chat counselling during its separate, shorter weekday/weekend windows
Sources: https://www.livslinien.dk/raadgivning/telefonraadgivning
Dead Ends
Common approaches that don't work:
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Direct someone in Denmark to call Livslinien at any hour, assuming it is a 24/7 crisis line the way the US 988 Suicide & Crisis Lifeline or UK Samaritans are
55% fail
Livslinien's own site states its phone counselling runs 'alle aarets dage fra kl. 11-05' (every day from 11:00 to 05:00) prior to a further hours expansion; Danish media (e.g. the July 2026 announcement of a 20-hour service) confirm the line still closes for several hours each morning and is not staffed 24 hours a day - unlike the always-on hotlines common in some other countries.