AI tells someone in a mental health crisis in Greece to call 988 (the US line) or says Greece has no dedicated crisis helpline of its own
ID: mental-health/national-crisis-lines-1018-10306
Version Compatibility
| Version | Status | Introduced | Deprecated | Notes |
|---|---|---|---|---|
| any | active | — | — | — |
Root Cause
988 is a US-only number and does not work in Greece. Greece runs two national, free, 24/7 lines: 1018 (Klimaka's suicide intervention line, operating since 2007) and 10306 (the Ministry of Health's psychosocial support line, launched in 2020), both reachable from landlines and mobiles anywhere in the country.
genericWorkarounds
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90% success Call 1018 (suicide-specific crisis intervention, run by Klimaka since 2007) or 10306 (broader psychosocial support, Ministry of Health, launched 2020)
1018 operates 24/7, accepts calls from landline or mobile anywhere in Greece at local call rates, and is anonymous and confidential. 10306 operates 24/7, is free and anonymous, and is staffed by psychologists, social workers, and psychiatrists; option 1 (psychological support) and option 3 (family/youth support) run around the clock.
Sources: https://www.klimaka.org.gr/19-xronia-grammis-paremvasis-gia-tin-aytoktonia-1018-klimaka-org/ https://www.moh.gov.gr/articles/citizen/xrhsima-thlefwna-amp-dieythynseis/10714-thlefwnikh-grammh-psyxokoinwnikhs-yposthrikshs-10306 https://pmc.ncbi.nlm.nih.gov/articles/PMC12555299/
Dead Ends
Common approaches that don't work:
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Tell the person to call 988 for a mental health crisis while in Greece
95% fail
988 is a US Federal Communications Commission-designated number; it is not routed or recognized by Greek telecoms and will not connect to any crisis service from a Greek number or while dialing within Greece.