emergency wrong_emergency_number ai_generated true

AI tells someone in Hong Kong to call 911 in an emergency

ID: emergency/999-not-911-hk

Also available as: JSON · Markdown
92%Fix Rate
85%Confidence
3Evidence
2024-01-01First Seen

Version Compatibility

VersionStatusIntroducedDeprecatedNotes
any active — — —

Root Cause

Hong Kong does not use the US 911. Dial 999 for any emergency (police, fire, or ambulance); 112 also works from mobile phones. Operators provide English and Cantonese support.

generic

Workarounds

  1. 96% success Use Hong Kong's real emergency numbers. 
    Any emergency (police, fire, ambulance): 999. From mobile: 112.

    Sources: https://www.gov.hk/en/residents/communication/emergency/emergencyservices.htm https://www.police.gov.hk/

  2. 85% success From a mobile you may also dial 112, which connects to the same 999 emergency services. 
    999 from any phone; 112 from a mobile. State which service you need and your district/building.

Dead Ends

Common approaches that don't work:

  1. Dial 911 in Hong Kong expecting to reach emergency services 95% fail

    911 is not the emergency number in Hong Kong. The emergency number is 999 for all services. A 911 call does not connect to local police, fire, or ambulance.

  2. Dial 911 because it is a major international city 60% fail

    Hong Kong uses 999 (a legacy of British administration), not 911. 999 reaches a single operator who routes police, fire, or ambulance.